Factory prices, €0 of the new €5 EU fee — 100% legal — and one named agent on WhatsApp. For e-commerce brands doing 20+ orders a day into Europe. We ship to the US, the UK, Canada and Australia too.
Real people, not a ticket.Your own WhatsApp group with your team — replies within 30 minutes in working hours.
Since November 1, every item shipped from China into the EU pays €5 in new fees: €3 duty + €2 handling. Every barrier pushes weaker sellers out of the market — and leaves more room for the brands who don't pay it.
on every item. They raise prices, cut ad spend or leave the EU market.
of the new fee. 100% legal and fully customs-compliant — no undervalued invoices, no grey routes.
a month at 100 orders a day — to put back into ads, prices or margin while they pay.
Your agent walks you through how it works on your quote call. See what you'd keep →
Real stock, real shelves — and real people checking your orders.
Buying from China shouldn't feel like a black box. Here's who handles your orders.
“I'll be your one contact in China. I check your products before they ship and send you the photos on WhatsApp. If something is wrong, you hear it from me first — not from your customers.”
Lily Chen · Your dedicated agent Happy to jump on a video call from the warehouse floor.Named people who know your products and your history. Pick who you want to talk to.
“I'm your one contact: quotes, orders, problems. You'll have my WhatsApp from day one.”
English · Mandarin“I visit the factories, compare suppliers and get you samples before you commit.”
English · Mandarin“Every unit is checked against your listing. If it fails, it's replaced before it ships.”
English · Mandarin
“Your stock, your packing spec — repeated exactly on every single order.”
English · Mandarin
“I pick the right line for each country and keep your landed cost exactly as quoted.”
English · Mandarin“I plan your restocks ahead of the peaks, so Q4 never catches you empty.”
English · Mandarin
A named agent — and a real backup. If your agent is away, Ryan Zhou, our head of operations, picks up directly. No ticket queue. Brands doing 100+ orders a day also get a client-success contact for restocking plans and weekly reviews.
The £135 relief ends by 2028 at the latest. Lock in your supply chain before it does.
Tracked lines and a landed cost per order, on the same quote.
Challenge €5 EU fees on every item plus an agent markup left €3,350 on €50,000 of monthly sales.
Solution Factory price on the same product, €0 of the EU fee (100% legal), one line-by-line quote.
Result €12,100 kept per month. Same ads, same brand.
Challenge Since the $800 exemption ended, duties hit every parcel and the real cost per order kept moving.
Solution One landed cost per SKU, duties included, quoted before the first order — with honest delivery windows.
Result A margin known in advance, so ad budgets can scale without surprises.
Challenge Best-sellers ran out mid-campaign last year while ads kept spending.
Solution Stock reserved in October, orders processed within 24 hours, daily tracking sync.
Result Ads running at full budget through the peak, no lost orders.
“[Real client quote]”
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“[Real client quote]”
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“[Real client quote]”
[First name + initial][Role · country · orders a day]QC photos, stock updates, tracking. Before you even ask.
Customers judge a brand by what arrives in the box. Start with one branded touch, then add more as volume and margin allow — every item approved on a physical sample first.
Brand owners visit our warehouse and factories. You're welcome too.
E-commerce brands doing 10+ orders a day, on Shopify or any other platform — mainly selling into Europe, and also the US, the UK, Canada and Australia.
Yes. Our clients pay €0 of the €3 + €2 per item, and it's 100% legal and fully customs-compliant: no undervalued invoices, no grey routes. Your agent walks you through it on your quote call.
No. You pay per order fulfilled: product, shipping and a per-order fee. Your first 90 days of storage are free.
No. Your brand on the packaging and inserts, neutral shipping labels and tracking that syncs to your store.
Every unit is inspected against your listing — appearance, accessories, function — before it ships. Failed items are replaced before dispatch, and you get the photos on WhatsApp.
Wrong product, size or colour, a missing item or damage in packing: we reship at no cost or refund in full.
If tracking shows no update for 30–32 days, or a parcel isn't delivered after 35–37 days depending on the destination, we open a case for you.
Within 24 hours: product, packaging, freight and duties, line by line, for your main market.
Yes. Send the links or photos, we source the same product or better and send you a sample before you switch.
Yes. Your dedicated agent can do a video call from the warehouse floor, and you're welcome to visit us.
